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These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any diseases.

No medical claims are made or validated. Always consult a physician before taking a new supplement.

Must be 21 years of age or older to order. Not intended for use by pregnant or nursing women.If you are taking any medications or have any medical condition consult your doctor if any adverse reactions occur.

Do not drive, operate machinery or consume alcohol when taking this product.

Terms and Conditions

We're sorry but we can no longer ship Kratom to IN, VT, AR, WI, RI or AL. Kratom is banned in these states. We only ship to states where kratom is legal. Please visit this link to get an up to date legal status http://speciosa.org/home/kratom-legality-map/ . It is up to the customer ordering to understand the current laws regarding kratom in their state as they can change quickly.

We make every effort to block sales where kratom is not legal. In checkout the banned states if entered in shipping will not allow an order to be made. 

KRATOM PRODUCTS ARE SOLD AS A BOTANICAL SPECIMEN ONLY. Our products are to be used as accordance with your state and local laws. We do not recommend that you consume many of our products each product is marked in accordance to the FDA.

Disclaimer:

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process.

The Buyer states that he or she is a minimum of 21 years of age.

DO NOT use thekratomsyndicate.com information to diagnose, treat or cure any illness or health condition. thekratomsyndicate.com its owners and or employees cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any diseases. No medical claims are made or validated. You are responsible to understand the laws in your state.

The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination. 

 The customer states he/she is aged 21 or over. By placing an order, the buyer agrees to the terms and conditions stated, and automatically accepts all responsibilities. BY PLACING AN ORDER YOU ARE AGREEING TO THIS DISCLAIMER if you do not agree DO NOT ORDER.

We reserve the right to refuse service, deny access or terminate accounts at anytime for any reason. We do not guarantee the website or our services will be available at anytime. 

Out of policy:

Inventory availability is not guaranteed. Customer will be notified via e-mail regarding out-of-stock products. 

PLEASE NOTE: Product image(s) available online are representative of the product offered but may not have the exact attributes. Please read product description for the specific attributes of the product. 

PLEASE NOTE: The information provided on thekratomsyndicate.com is intended for reference only. While we attempt to keep our information accurate, we cannot guarantee it is an accurate representation of the latest product.

Site Content:

TKS Enterprise LLC dba thekratomsyndicate.com has no control over the reviews left on the site and are the property of the reviewer who left them and not TKS Enterprise LLC dba thekratomsyndicate.com, The review function is not controlled by thekratomsyndicate.com but by a 3rd party, Magento. TKS Enterprise LLC dba thekratomsyndicate.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site. TKS Enterprise LLC dba thekratomsyndicate.com is not undertaking any obligation or liability relating to any contents or activities on the site. None of the descriptions given on this site have been evaluated by the Food and Drug Administration (FDA). The Kratom discussed on this site are not meant to diagnose, heal, cure, relieve or prevent any disease. All information on this site are the views of their individual writers who do not declare to be medical experts giving pharmaceutical advice or work for thekratomsyndicate.com.

Your use of this site shall be governed in all respects by the laws of the state of Oregon, U.S.A., without regard to choice of law provisions. 

Nothing within our site may be copied or used, except as provided in these Terms and Conditions or with our written consent. You must not modify the paper or digital copies of any materials taken from our website in accordance with the above limitations, and must not use any illustrations, photographs, video audio sequences or other content separately from its accompanying text. If any material from our site is used in accordance with the above, our status as the authors or owners of any material taken from our site must always be acknowledged. You must never use any material from our website for commercial purposes or for the purposes of public display, unless you obtain a license to do so from us or from our licensors.You are NOT permitted to modify, reverse-engineer, disassemble, redistribute, spam, phish, pharm, pretext, spider, crawl, scrape, republish or upload or hot link any of the materials on our site without our prior written permission. If google index images or any other data you may not download our copyrighted property and you may not post on any social media or online site to include blogs, articles, rss feeds or websites. If you print off, copy or download any materials from our site in breach of these Terms and Conditions your right to use our site will cease immediately and you must, return or destroy any copies of the materials you have made.

Trademark Information:

The name The Kratom Syndicate are trademark names within the USA, and on the official registrar Jan. 2019. All other trademarks, product names, and company names and logos appearing on this site are the property of their respective owners. User must obtain permission from those owners before copying or using the owner's trademarks, product names and company names and logos. The information, data, software, photographs, graphs, videos, graphics, music, sounds, page headers, custom graphics, button icons, and other materials contained in this Site (collectively, "Content") are protected by copyrights, trademarks, trade secrets and other proprietary rights. These rights are valid and protected in all forms, media and technologies now existing or hereafter developed. We do not allow any Content to be used without our written consent and signed by the owner on our letterhead. 

Restriction of Liability:

The information contained in this website is for general information purposes only. The information is provided by thekratomsyndicate.com and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. 

TKS Enterprise LLC dba thekratomsyndicate.com accepts no responsibility for the misuse of supplied products. The buyer accepts full responsibility/liability for any said punitive damages including but not exhaustive, personal injury, lost profit/revenues, loss of product/equipment including any loss of property that may result from the purchase or use of any thekratomsyndicate.com products. By agreeing to these terms buyer or receiver of our products agrees to never file or bring any legal action against TKS Enterprise LLC dba thekratomsyndicate.com. Buying or receiving any of our products are at your own risk. If you do not agree to these terms do not order. ‘Buyer’ also states they are not a law enforcement officer/government employee. Buyer further states they are not associated with nor affiliated with any government agency furthermore nor are they ordering product under the instruction of said agencies.

TKS Enterprise LLC dba thekratomsyndicate.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TKS Enterprise LLC dba thekratomsyndicate.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. through this website you are able to link to other websites which are not under the control of TKS Enterprise LLC dba thekratomsyndicate.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Indemnification:

You agree to indemnify, defend, and hold harmless TKS Enterprise LLC dba thekratomsyndicate.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account.

Notification of Changes and Disputes:

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Disputes and Choice of Law In the event both parties can not come to a resolution arbitration will be used and in the State of Oregon, Washington county. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TKS Enterprise LLC dba thekratomsyndicate.com products) must be commenced within one (1) year after the claim or cause of action arises. TKS Enterprise LLC dba thekratomsyndicate.com failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TKS Enterprise LLC dba thekratomsyndicate.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

 Typographical Errors

In the event that a TKS Enterprise LLC dba thekratomsyndicate.com product is mistakenly listed at an incorrect price, TKS Enterprise LLC dba thekratomsyndicate.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TKS Enterprise LLC dba thekratomsyndicate.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TKS Enterprise LLC dba thekratomsyndicate.com shall issue a credit to your credit card account in the amount of the incorrect price.

Confidentiality:

We will not sell, share, or rent your personal information to any third party! Any emails sent by this Company will only be in connection with the provision of agreed services and products. We care about our customers!

DMCA Policy

Digital Millennium Copyright Act Notice
Take down Policy and Procedures
TKS Enterprise LLC dba thekratomsyndicate.com respects the intellectual property rights of others and it expects third parties to respect our rights. Pursuant to Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c), a copyright owner or their agent may submit a take down notice to us via our DMCA info listed below. We are entitled to claim immunity from said infringement claims pursuant to the “safe harbor” provisions of the DMCA. To submit a good faith infringement claim to us, you must submit notice to us that sets forth the following information:

Notice of Infringement – Claim
1. A physical or electronic signature of the copyright owner (or someone authorized to act on behalf of the owner);
2. Identification of the copyrighted work claimed to have been infringed;
3. Identification of the infringing material to be removed, and information reasonably sufficient to permit the service provider to locate the material. [Please submit the URL of the page in question to assist us in identifying the allegedly offending work];
4. Information reasonably sufficient to permit the service provider to contact the complaining party including your name, physical address, email address, phone number and fax number;
5. A statement that the complaining party has a good faith belief that the use of the material is unauthorized by the copyright agent; and
6. A statement that the information in the notification is accurate, and, under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner.
Title 17 USC §512(f) provides civil damage penalties, including costs and attorney fees, against any person who knowingly and materially misrepresents certain information in a notification of infringement under 17 USC §512(c)(3).

Send take down notices to

Email

dmca@thekratomsyndicate.com

Mail

TKS PO Box 1297

Hillsboro, OR 97123

Counter Notification – Restoration of Material
If you have received a notice of material being take down because of a copyright infringement claim, you may provide us with a counter notification in an effort to have the material in question restored to the site. Said notification must be given in writing to our DMCA Agent and must contain substantially the following elements pursuant to 17 USC Section 512(g)(3):
1. Your physical or electronic signature.
2. A description of the material that has been taken down and the original location of the material before it was taken down.
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or mis-identification of the material to be removed or disabled.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which the address is located (or if you are outside of the United States, that you consent to jurisdiction of any judicial district in which the service provider may be found), and that the you will accept service of process from the person or company who provided the original infringement notification.
5. Email your counter notice to our DMCA contact: dmca@thekratomsyndicate.com

Repeat Infringer Policy

The Kratom Syndicate, takes copyright infringement very seriously. Pursuant to the repeat infringer policy requirements of the Digital Millennium Copyright Act, The Kratom Syndicate. maintains a list of DMCA notices from its copyright holders with its registered DMCA Agent. The company makes a good faith effort to identify any repeat infringers on this list pursuant to the safe harbor requirements of the DMCA.

Modifications
The Kratom Syndicate, reserves the right to modify the contents of this page and its policy for handling DMCA claims at any time for any reason. You are encouraged to check back to review this policy frequently for any changes.

 Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, TKS Enterprise LLC dba thekratomsyndicate.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TKS Enterprise LLC dba thekratomsyndicate.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TKS Enterprise LLC dba thekratomsyndicate.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Return Policy:

The Kratom Syndicate Store is unable to make any alterations to orders after they have been submitted please always double check billing and shipping address before placing the order. ALL SALES ARE FINAL AT THIS TIME. If you ever have an issue please contact us. Our GMP process does not allow anything that leaves our facility to re-enter inventory. We always aim to make our customers happy and depending on the situation and at our discretion we may offer a replacement product, store credit or a full refund. If the error is on our end we will of course refund or reship.

Return Policy as stated in checkout.

No returns are accepted,  please always try a sample pack first. Depending on the situation at our discretion we will offer either replacement, refund or store credit only..

You have to manually agree to these terms in checkout or checkout does not proceed, there is a checkout button with a description explaining this by the place order button.

BY PLACING AN ORDER YOU ARE AGREEING TO THIS DISCLAIMER. If you do not agree then do not place an order with thekratomsyndicate.com

ORDERS

Are processed and shipped out normally within 2 days after payment has been received. We try and ship same day but do not guarantee it.

Sign into your Account to always find the current Status of your order. Under "My Account" then "My Orders"

Depending on payment method could see one of these:

HOLD = Waiting on payment OR just ordered and we haven't seen it yet.

PENDING = Just ordered or waiting on payment or paid depending on payment method.

PROCESSING = Have payment, order is invoiced and inline to be shipped.

COMPLETE = Order is Paid and Shipped.

Please keep an eye on the top banner for up to date info and announcements if any.

PROCESSING TIME

Once we receive an order and payment has been made and the order is invoiced then it is line to be shipped. The orders ship out in the order they are received ( by order # ). We know everyone wants the package ASAP and the shipping dept. works hard to get them out as such. Once you receive a shipment email the order has been shipped. We don't make shipping labels so the customer just gets something and then ship the next day. Most shipments happen later in the day as our cutoff time is 4:30pm PST.  

SHIPPING

We only ship within the USA. We ship usps First Class or Priority mail. If the package is small under 14 oz's it will normally go First Class if under $50 and that option is selected, if it's over 14oz's it will go Priority mail. We also always offer the option for usps priority under $50 also. 

Once your order ships you will receive a shipment email. After that our aftership program will update you every step of the way as long as your email provided does flag them as spam.

The time frame for the shipment method you selected will begin when the carrier picks it up for delivery.  We show AFTER the order has shipped in checkout. Some think if they order on a Friday at 5pm PST and it says 2 days shipping then they will get it Sunday or even Monday. That is not the case as we have normal business hours and when we come in Monday the processing time will start and THEN once it ships the stated shipping time from USPS will apply, which is not always what they promise.

We have no control over the postal system once we drop it off it's in their hands to deliver it. Most of the time they do a great job however on the rare occasion it could bounce around in the mail system for a bit. Please be patient we know it is not easy but calling them and seeing why the package is late or going to another city won't help we have tried many times. If it goes a wrong direction when the other city gets it they reroute it back to where it needs to go. If your package hasn't updated for a week 7 days and your having trouble with it please contact us.

Holidays are always slower times for the mail service. 

Discreet Shipping

Your order is discreetly shipped in an unmarked package with the address of TKS. Nowhere will it say what you purchased. TKS is the name on the return address.

RETURNS

As of right now all sales are final.

We aim for 100% customer satisfaction if you are not happy please contact us.

If you need to contact us the fastest way is by email sales @ thekratomsyndicate.com or the help desk on the site during business hours.