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Terms and Conditions Page

Terms and Conditions

We're sorry but we can no longer ship Kratom to IN, VT, AR, WI, OH or AL. Kratom is banned in these states. We only ship to countries where kratom is legal. It is up to the customer ordering to understand the current laws regarding kratom in their state.

Disclaimer:

The Buyer states that he or she is a minimum of 21 years of age.

All cGMP practices are used for manufacturing of these products and are preformed in accordance with 21 CFR 111. cGMP.

DO NOT use thekratomsyndicate.com information to diagnose, treat or cure any illness or health condition. thekratomsyndicate.com its owners and or employees cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any diseases. No medical claims are made or validated. You are responsible to understand the laws in your state.

thekratomsyndicate.com has no control over the reviews left on the site and are the property of the reviewer who left them and not thekratomsyndicate.com, The review function is not controlled by thekratomsyndicate.com but by a 3rd party, Magento. None of the descriptions given on this site have been evaluated by the Food and Drug Administration (FDA). The Kratom discussed on this site are not meant to diagnose, heal, cure, relieve or prevent any disease. All information on this site are the views of their individual writers who do not declare to be medical experts giving pharmaceutical advice or work for thekratomsyndicate.com.

thekratomsyndicate.com accepts no responsibility for the misuse of supplied products. The buyer accepts full responsibility/liability for any said punitive damages including but not exhaustive, personal injury, lost profit/revenues, loss of product/equipment including any loss of property that may result from the purchase or use of any thekratomsyndicate.com products. ‘Buyer’ also states they are not a law enforcement officer/government employee. Buyer further states they are not associated with nor affiliated with any government agency furthermore nor are they ordering product under the instruction of said agencies.

All information is supplied for educational purposes only and is not guaranteed to be factually correct. The customer states he/she is aged 21 or over. By placing an order, the buyer agrees to the terms and conditions stated, and automatically accepts all responsibilities. BY PLACING AN ORDER YOU ARE AGREEING TO THIS DISCLAIMER if you do not agree DO NOT ORDER.

Convenience fees are charged on credit card transactions. By law this is legal in all states. We do not charge a surcharge. Other payment methods are available other than credit cards. 

 

Out of policy:

Inventory availability is not guaranteed. Customer will be notified via e-mail regarding out-of-stock products. 

PLEASE NOTE: Product image(s) available online are representative of the product offered but may not have the exact attributes. Please read product description for the specific attributes of the product. 

PLEASE NOTE: The information provided on thekratomsyndicate.com is intended for reference only. While we attempt to keep our information accurate, we cannot guarantee it is an accurate representation of the latest product.

 

Site Content:

Nothing within our site may be copied or used, except as provided in these Terms and Conditions or with our written consent. You are permitted to print off one copy of material on our website and may download extracts of any pages from our site for your personal reference and use. You may draw the attention of others within your organization to the material posted on our site. You must not modify the paper or digital copies of any materials taken from our website in accordance with the above limitations, and must not use any illustrations, photographs, video audio sequences or other content separately from its accompanying text. If any material from our site is used in accordance with the above, our status as the authors or owners of any material taken from our site must always be acknowledged. You must never use any material from our website for commercial purposes or for the purposes of public display, unless you obtain a license to do so from us or from our licensors.You are not permitted to modify, reverse-engineer, disassemble, redistribute, republish or upload, any of the materials on our site without our prior written permission. If you print off, copy or download any materials from our site in breach of these Terms and Conditions your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

 

Trademark Information:

The name The Kratom Syndicate are trademark names within the USA, and on the official registrar Jan. 2019. All other trademarks, product names, and company names and logos appearing on this site are the property of their respective owners. User must obtain permission from those owners before copying or using the owner's trademarks, product names and company names and logos. The information, data, software, photographs, graphs, videos, graphics, music, sounds, page headers, custom graphics, button icons, and other materials contained in this Site (collectively, "Content") are protected by copyrights, trademarks, trade secrets and other proprietary rights. These rights are valid and protected in all forms, media and technologies now existing or hereafter developed. We do not allow any Content to be used without our written consent and signed by the owner on our letterhead. 

 

Restriction of Liability:

The information contained in this website is for general information purposes only. The information is provided by The Kratom Syndicate and whilst we endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website. through this website you are able to link to other websites which are not under the control of The Kratom Syndicate. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

 

Notification of Changes:

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers' Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Disputes and Choice of Law In the event both parties can not come to a resolution arbitration will be used and in the State of Oregon, Washington county.

 

Confidentiality:

We will not sell, share, or rent your personal information to any third party! Any emails sent by this Company will only be in connection with the provision of agreed services and products. We care about our customers!

 

Return Policy:

The Kratom Syndicate Store is unable to make any alterations to orders after they have been submitted. ALL SALES ARE FINAL AT THIS TIME. If you ever have an issue please contact us. We always aim to make our customers happy and depending on the situation and at our discretion we may offer a replacement product. If the error is on our end we will of course refund or reship.

Return Policy as stated in checkout.

 

No returns are accepted, always try a sample pack first. Depending on the situation at our discretion we will offer either refund or store credit only if a sample was first tried of that strain. If you just received your order and are immediately emailing us about how you are not satisfied after trying it once we will not respond, all our strains are effective and ordered otherwise we just wouldn't have them. Trying one strain one time means nothing. It is possible that strain is not for you however if a sample pack was not purchase to try various strains before placing a larger order we are not to blame. It means nothing about the strain itself other than it is not for you then, some people are non responders to reds while others love those same reds does that mean the strain has changed from one customer to another? It only means how you react to it and means everyone's bio chemistry is different and sleep, food, hydration, being active, stress, dose, so many factors are involved.....It is a very lengthy and costly process to import kratom, lab test it, process, package it, advertise it, ship it, labor and time, pay leases on building and overhead, employee salary's, the list goes on. ALWAYS try a sample first before buying a larger amount. If a return is shipped back to us the product is immediately destroyed and never reissued into inventory.

 

You have to manually agree to these terms in checkout or checkout does not proceed, there is a checkout button with a description explaining this by the place order button.

 

BY PLACING AN ORDER YOU ARE AGREEING TO THIS DISCLAIMER. If you do not agree then do not place an order with thekratomsyndicate.com