I ordered but never got an email with payment details yet

Two things have happened. 

Your email has blocked ours and our email is in your spam folder or blocked by your email provider all together 

and / or

It is after business hours and we haven't seen your order yet and emailed you the payment request or details. Please remember we are on the west coast and our hours are 9am-5pm M-F. PST

 If you log in and go to your account you can see the current order status and any info or notes related to your order. This is the best way to know what is going on. Anytime we email you it will show the notes about it in My Orders

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